Bonds that Shape Us™
At RAI, we foster a culture of integrity and commit ourselves to do things the right and responsible way. The principles of reliability, trust, and integrity guide our actions and shape our operations. By pursuing operational excellence, advancing corporate governance, and prioritizing customer service culture, we are able to achieve results ‘the right way’.
RAI insists on the highest ethical standards in conducting our business. Doing the right thing and acting with integrity are the two driving forces behind RAI’s great success story. For over 30 years, RAI has enjoyed the trust of our suppliers, customers and employees. The foundation of that trust is integrity – RAI’s uncompromising pledge to adhere to the highest standards of ethical business conduct.
Our business ethics require us to be fair, honest and respectful in our dealings with others, to comply with all applicable laws and regulations, and to promptly report suspected unethical business practices.
RAI’s business ethics apply to all of us, and we hold each other accountable for our actions while contributing to making the company a better workplace for everyone. Our leaders are expected to lead by example, anticipate and take action to mitigate risks, and ensure that integrity is a defining characteristic of our organizational culture.
When faced with ethical issues, our employees are expected to make the right professional decision consistent with RAI’s principles and standards.